We pride ourselves on an economic and efficient body corporate management business that does not compromise on service. How do we do that?
Firstly, we have many integrations. Lot owner ledgers and body corporate accounts are reconciled automatically every day. Our phone system alerts us automatically to the caller’s name when a committee member makes contact. Our reminder system generates scheduled alert emails to the committee nominee when periodic tasks need deciding and actioning by the committee. Our automatic email and SMS reminders ensures lot owners do not get stung with arrears fees. Our internal reminder systems ensure we don’t miss important dates in the calendar of your body corporate. Our bespoke management software enables us to send through year end financials within three business days of the end of your financial year.
Secondly, our contracts are designed to be largely inclusive. We don’t spend our time tracking our activities and invoicing a body corporate for every minute of the day. Our approach is based on our contract which includes all small time bound tasks. If it is a long task, the committee nominee will be advised and the committee will have the option of completing the task themselves, or alternatively we will timesheet and invoice for the task. No surpises, no bill shock.